Shifting from fragmented, isolated tools to a single, intuitive hub — where attendance, payroll, salary slips, and pension data all live in one coherent experience.
Employees were navigating four or five separate systems just to answer basic questions about their pay, attendance, or pension. Each portal had its own login, logic, and learning curve — creating friction at the most human moments of the employee lifecycle.
A consistent pattern emerged in research: employees regularly opened their payroll dashboard in open-plan offices, on the train, or in shared spaces. Salary figures, pension balances, and tax deductions were exposed to colleagues and strangers — creating anxiety that prevented users from engaging with the product naturally.
The solution: a Privacy-First Lobby where all financial figures are hidden by default. The design treats data visibility as a deliberate, active choice — not a passive consequence of opening the app.
Pension data is inherently complex: multiple funds, employer contributions, vesting schedules, and projected values. Presenting it all at once overwhelmed users — most skipped the pension section entirely. The redesign introduces a 3-tier information hierarchy that meets users exactly at their level of intent.
Operating in an active Agile environment, I embedded design directly into the sprint cycle — shipping testable prototypes every two weeks and validating assumptions with real users before any development commitment.